Law enforcers review consumer complaints to spot trends and build cases against hackers, identity thieves, and scam artists. Media and NGOs use this information while offering precautionary measures and propagating campaigns to educate Internet users. Hence, your complaint is an essential resource for local, state, and central law enforcement officials.
What are your Responsibilities?
There are infinite reasons for being cautious. There is an equally long list of tips and guidelines on maintaining your online privacy and safeguarding your security. The most important of them are mentioned below.
- Infected by virus,attacked by a hacker
- Identity Theft
- Online Shopping Fraud
- Service Providers
If your computer gets hacked or infected by a virus, disconnect from the Internet and scan it with a fully updated anti-virus software. Analyze the logs and identify the attacker IPS after identification report complaint to Cyber crime cell.
If you believe your computer has spyware, report it to the local Cyber Crime Cell.
Store e-mail spam that phished for information about your company, bank, or organization. Forward this information to the local Cyber Crime Cell.
Should you receive an email that you think may be fraudulent, forward it to the local Cyber Crime Cell and to the Abuse Desk of the sender's ISP. Also, if the email appears to be impersonating a bank or other company or organization, forward the message to the organization or business enterprise that the mail reportedly represents.
If your information has been misused, file a report about your identity theft.
If you have problems during a transaction, try to work them out directly with the seller, buyer or the website operator. If that fails, file a complaint with the local Cyber Crime Cell in your state.
As per the ITA-2000 or other laws, the India office of service providers such as Gmail, Yahoo! Mail and Hotmail have to address cybercrimes committed in India. Check for more information on service providers.